Terms and Conditions

Terms and Conditions

Reservations

The booking of the house is confirmed when you pay 30% of the total cost of the stay

If you choose to pay by using a credit card, you can do it NOW through the BOOKING section in this web site.

Once we receive the payment notice, we will confirm the house reservation for the requested dates by telephone or e-mail.
If you prefer to do it through bank transfer or Bizum, get in touch with us in 639 18 28 48 tel. no. and we will show you what to do.

The day you arrive, the moment keys are given, the whole amount of the stay must be paid. The 30% of the money which has already been paid to reserve the house will be kept as a security deposit, which will be fully refunded once the good state of the house has been verified when you leave the house.

Cancellations

If the cancellation is due to a major cause, we follow the regulations of Navarre Government:

Cancellations made more than 15 days prior to the arrival date will be entitled to a full refund.

If the cancellation is made between 14 and 8 days prior to arrival, 50% refund.

Cancellations received 7 days or less prior to arrival are fully non-refundable.

Method of payment

– Bank transfer, credit card or bizum, as long as full payment is made in advance.

– Cash, if payment is made upon arrival.